Your privacy is important to us at the GrooveHub network. Here is how your Privacy is maintained:

We don't request access to your personal information unless we truly need it to provide the service eg: Your gender or income levels are irrelevant to us, so we don't ask you for that information. We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights. We don't store personal information on our servers unless required for the on-going operation of one of our services. Below is our privacy policy which adheres to those principles:

If you have questions about deleting or correcting your personal data please email privacy@groovehub.net.

GrooveHub operates a web application (on https://groovehub.net/). It is GrooveHub's policy to respect your privacy regarding any information we may collect while operating our services.

Website Visitors

Like most internet-service operators, GrooveHub collects non-personally-identifying information of the sort that web browsers, apps and servers typically make available, such as the browser type, language preference, geographical location, referring site, and the date and time of each visitor request. GrooveHub's purpose in collecting non-personally-identifying information is to better understand how GrooveHub's visitors use its services. From time to time, GrooveHub may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its services.

GrooveHub also collects potentially personally-identifying information like Internet Protocol (IP) addresses for users that use the services and visitors.

Gathering and Use of Personally-Identifying Information

Certain visitors to GrooveHub's websites and users of GrooveHub's apps choose to interact with GrooveHub in ways that require GrooveHub to gather personally-identifying information. The amount and type of information that GrooveHub gathers depends on the nature of the interaction. For example, we ask users of our app to provide an email address. In each case, GrooveHub collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with GrooveHub. GrooveHub does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Permitted Purposes:

We may use the information we collect about you (including personal information, to the extent applicable) for a variety of purposes, including to (a) provide, operate, maintain, improve, and promote the GrooveHub Service; (b) enable you to access and use the GrooveHub Service; (c) process and complete transactions; (d) provide customer service and support and send you related notices; (e) send promotional communications; (f) process and deliver contest or sweepstakes entries and rewards; (g) monitor and analyze trends, usage, and activities in connection with the GrooveHub Service and for marketing or advertising purposes; (h) monitor and assess compliance with our policies and standards; and (i) for other purposes for which we obtain your consent. With regard to newsletters, updates and other general communications, we will – where legally required – only provide you with such information if you have opted in. You have the opportunity to opt out of receiving such communications at any time.

Retention Period:

We will retain your personal information for as long as is needed to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. For personal information that we process on behalf of our customers, we will retain such personal information in accordance with the terms of our agreement with them, subject to applicable law.

Types of personal data we collect and use

We will only process personal data in ways that are compatible with the purpose we collected it for, or for the purposes you later authorize. Before we use your personal data for a purpose that is materially different from the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt-out. We maintain reasonable procedures to help ensure that personal data we collect and use is reliable for its intended use, accurate, complete, and current.

Data transfers to third parties

For a list of all current third parties used by GrooveHub please refer to the following link: https://www.tawk.to/data-protection/sub-processors/. The purposes for which the company engages these selected third parties is in accordance with providing the services offered by GrooveHub including; data and email hosting, cloud analytics and communications services, as well as application distribution.

Access Rights

In general, when processing personal data to provide our services, we do so only on behalf of our customers and in accordance with their instructions. This means that if you wish to access any personal data we process on behalf of a GrooveHub customer and request that we correct, amend, delete it if it is inaccurate or processed in violation of Privacy Shield, you should contact that customer with your request. We will then help them to fulfill that request in accordance with their instructions.

Where we process personal data collected via our website or via our services for our own account management, billing or marketing purposes, you may have the right to access personal data that we hold about you and request that we correct, amend, delete it if it is inaccurate or processed in violation of Privacy Shield. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your personal data, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity. In some circumstances, we may charge a reasonable fee for access to your information.

Your Data, Your Choice

You may choose to change personal data or cancel an account by contacting us using the contact details below. You can also unsubscribe from our marketing communications by following the instructions or unsubscribe mechanism in the e-mail message.

Questions or complaints

You can direct any questions or complaints about the use or disclosure of your personal data to us at privacy@groovehub.net. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of personal data within 45 days of receiving your complaint.

Binding Arbitration

You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your complaint directly with us and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. To find out more about the Privacy Shield's binding arbitration scheme please see www.privacyshield.gob/article?id=My-Rights-under-Privacy-Shield .

Aggregated Statistics

GrooveHub may collect statistics about the behavior of visitors to its websites. However, GrooveHub does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

GrooveHub discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that:

(i) need to know that information in order to process it on GrooveHub's behalf or to provide services available at GrooveHub's webservices, and
(ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using GrooveHub's webservices, you consent to the transfer of such information to them. GrooveHub will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, GrooveHub discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when GrooveHub believes in good faith that disclosure is reasonably necessary to protect the property or rights of GrooveHub, third parties or the public at large.
If you are a registered user of GrooveHub and have supplied your email address, GrooveHub may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with GrooveHub and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. GrooveHub takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Children's Personal Information

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through the GrooveHub Service. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the GrooveHub Service without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us through the Websites or Services, please contact us at privacy@groovehub.net, and we will use commercially reasonable efforts to delete that information.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. GrooveHub uses cookies to help GrooveHub identify and track visitors, their usage of GrooveHub website, and their website access preferences. GrooveHub visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using GrooveHub's websites, with the drawback that certain features of GrooveHub's websites may not function properly without the aid of cookies.

Business Transfers

If GrooveHub, or substantially all of its assets, were acquired, or in the unlikely event that GrooveHub goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of GrooveHub may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by GrooveHub and does not cover the use of cookies by any third parties.

Privacy Policy Changes

Although most changes are likely to be minor, GrooveHub may change its Privacy Policy from time to time, and in GrooveHub's sole discretion. GrooveHub encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of these services after any change in this Privacy Policy will constitute your acceptance of such change.

Contacting us

If you have questions about this policy, you can contact privacy@groovehub.net.